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Shipping policy
Shipping Policy β Thang Vo Music Store
Store Information
Thang Vo Music Store
π 555 Brunswick Street, New Farm, Queensland 4005, Australia
π§ darryl_hewie841@outlook.com
π +61 4 9384 5961
Delivery Method (Digital Products Only)
All products sold on Thang Vo Music Store are digital downloads.
No physical items will be shipped.
Processing Times
Orders are typically processed instantly after successful payment.
In some cases, processing may take up to 1β3 business days due to payment verification or technical issues.
Delivery Method
After completing your purchase, you will receive:
- A download link on the confirmation page
- A download link via email
Please ensure your email address is correct at checkout.
Shipping Fees
- No shipping fees apply
- All products are delivered digitally
Download Issues
If you do not receive your download link:
- Check your spam or junk folder
- Contact us at darryl_hewie841@outlook.com
We will assist you as quickly as possible.
Delays & Liability
Thang Vo Music Store is not responsible for delays caused by:
- Incorrect email addresses provided by the customer
- Email delivery issues or spam filters
- Internet connection or device limitations
Lost or Damaged Products
Due to the nature of digital products:
- Files cannot be lost or damaged in transit
- If you experience access issues, please contact us for support
Billing Information Accuracy
Customers must provide accurate billing and contact details.
We are not responsible for issues caused by incorrect information.
Pre-Orders
For pre-order products:
- Files will be delivered on the official release date
- Access will be provided via email
Contact Us
For any delivery-related questions, please contact us:
π§ darryl_hewie841@outlook.com
π +61 4 9384 5961